1 General Terms & Conditions
Jackpot game (https://jackpotgame.ws) is an online gaming platform providing entertainment gaming services to users in Bangladesh. These Terms & Conditions govern the legal relationship between jackpot game and its users.
By using the jackpot game website or mobile application, you confirm that you agree to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our platform.
Jackpot game reserves the right to update these Terms & Conditions at any time. Notice of any changes will be posted on the website. Continued use of the platform after changes have been made will be considered acceptance of the new terms. We recommend checking this page regularly.
- Jackpot game is a gaming platform operated solely for entertainment purposes.
- All games on jackpot game are powered by internationally certified RNG (Random Number Generator) technology.
- Jackpot game reserves the right to modify or discontinue any service at any time, without prior notice or reason.
- All operations of jackpot game are conducted under applicable international gaming licences.
2 Account Registration & Eligibility
You must be at least 18 years of age to register at jackpot game. jackpot game takes the protection of minors very seriously. A National ID, passport, or birth certificate may be requested at any time for age verification.
What You Need to Provide at Registration
- Full legal name (as per your National ID)
- Active Mobile Number
- Valid email address
- Date of Birth
- Current address
Each person may only register one account at jackpot game. If multiple accounts are found under the same individual, all accounts will be closed and deposited funds may be forfeited. Registration at jackpot game is completely free.
3 Bonuses & Promotions
Jackpot game offers its users a range of bonuses and promotional offers. These bonuses are subject to specific terms and conditions and cannot be withdrawn directly.
Wagering Requirement
Every jackpot game bonus comes with a wagering requirement. For example, if a bonus has a 20x wagering requirement, you must place bets totalling 20 times the bonus amount before making a withdrawal.
- The welcome bonus is available on your first deposit only.
- The same bonus cannot be claimed more than once.
- Bonuses come with an expiry date — once the period ends, the bonus is automatically cancelled.
- Jackpot game reserves the right to modify, suspend, or cancel any bonus offer at any time.
- If bonus abuse is established, any associated winnings may be forfeited.
- Referral bonuses apply to valid new members only.
4 Deposits & Withdrawals
Deposits and withdrawals at jackpot game are supported through Bangladesh's leading mobile banking services — bKash, Nagad, and Rocket. All transactions are processed over SSL-encrypted connections.
Deposit Rules
- Jackpot game has a minimum deposit requirement — the current limit is visible on your dashboard after logging in.
- Deposits are generally credited to your account instantly.
- If your deposit is delayed for any reason, please contact our support team.
- All deposits must be made using a payment method registered in your own name.
Withdrawal Rules
- Withdrawal requests are typically processed within 1 to 48 hours.
- Withdrawals will be held until the bonus wagering requirement has been met.
- KYC (Know Your Customer) verification is mandatory before your first withdrawal.
- Jackpot game does not charge any fees on withdrawals, though your payment provider's own charges may apply.
- In the case of suspicious transactions, jackpot game reserves the right to place a hold on withdrawals and conduct an investigation.
5 Gaming Rules
Each game at jackpot game has its own rules and payout structure. It is your responsibility to read the specific rules of a game before playing. RTP (Return to Player) information is transparently published for all games on jackpot game.
- All games on jackpot game run on certified RNG technology, ensuring results are entirely random and impartial.
- If a game is interrupted for any reason, jackpot game will determine the outcome based on its own records.
- Jackpot game is not liable for any losses on active bets resulting from an internet disconnection.
- In the event of any dispute regarding game outcomes, jackpot game's system logs shall be considered final.
- In Live Casino games, the dealer's decision is final.
6 Prohibited Activities
Jackpot game is committed to maintaining a fair and impartial gaming environment. The following activities are strictly prohibited on jackpot game:
- Using bots, automated scripts, or any artificial software to play games.
- Exploiting any bug or glitch in the gaming system.
- Using jackpot game for money laundering or any other illegal financial activity.
- Creating multiple accounts to take advantage of bonuses.
- Colluding with other players to influence game outcomes.
- Using jackpot game's brand, logo, or content without prior authorisation.
- Cyber attacks, hacking, or any form of technological misuse.
- Operating an account on behalf of a minor.
7 Responsible Gaming
Jackpot game believes gaming should be a source of fun — not stress or addiction. That's why jackpot game places responsible gaming at the top of its priorities.
Protection Tools Available on jackpot game
- Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
- Self-Exclusion: Temporarily suspend your account for a set period of time.
- Cooling-Off Period: Take a break and come back with a clear head.
- Reality Check: Regular pop-up notifications remind you how long you have been playing.
If you feel that gaming is having a negative impact on your life, please reach out to the jackpot game support team. We're here to help you get the right assistance. jackpot game's on our Responsible Gaming page Find out more details.
8 Privacy & Data Protection
Jackpot game takes the protection of your personal information very seriously. Details provided at registration are used solely for account management, identity verification, and compliance with legal obligations.
- Jackpot game never sells your personal information to third parties.
- Your data is protected with 256-bit SSL encryption.
- User information may be disclosed to authorities when required by law.
- You can request to view or delete your data at any time.
For more details, visit jackpot game's Privacy Policy Read.
9 Account Closure & Suspension
Jackpot game reserves the right to temporarily suspend or permanently close any account for the following reasons:
- Violation of Terms & Conditions.
- Providing false or incomplete information.
- Failure to complete KYC verification.
- Extended period of account inactivity.
- Evidence of fraudulent activity.
- At the user's own request.
Before an account is closed, you will have the opportunity to withdraw any valid balance. However, in cases of rule violations, bonuses and related winnings may be forfeited. You can also request to close your account at any time through jackpot game support.
10 Legal Disputes & Resolution
Any dispute between jackpot game and a user will first be addressed through negotiation. Contact the jackpot game support team — we aim to respond within 48 hours.
- All disputes will first be handled through jackpot game's internal complaints process.
- If a dispute cannot be resolved internally, it will be referred to an independent dispute resolution body.
- Users have the right to file a complaint with jackpot game's licensing authority.
- Any legal proceedings will be governed by the laws of jackpot game's licensing jurisdiction.
11 Policy on Changes to Terms
Jackpot game reserves the right to partially or fully amend these Terms & Conditions at any time. For significant changes, a notice will be published on the website and may also be sent to your registered email address.
- The date of any changes will be shown at the top of this page under "Last Updated".
- Continued use of jackpot game after any changes to the terms will be considered acceptance of the updated terms.
- If you do not agree to the updated terms, you may request to close your account.
12 Contact
For any questions or comments about these Terms & Conditions, please contact jackpot game:
- Email: support@jackpotgame.ws
- Help Centre: /help-center
- Live Chat: Click the chat icon at the bottom-right of the website